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Sample Criteria & Weighting for Discussion Tool

• Navigation Features
• (5 points) Can the user easily and reliably identify this tool and navigate to it.
• (5 points) Can the user easily and reliably navigate to different items in this tool?
• Reading Messages
• (5 points) Can the user easily distinguish new threads?
• (5 points) Can the user easily distinguish subthreads?
• (5 points) Can the user easily distinguish replies?
• (5 points) Can the user easily distinguish the parent message for a reply or sequence of replies?
• (4 points) Are the filter options accessible?
• Replying to Messages
• (2 points) Can the user reply directly via external e-mail?
• Message Discovery
• (2 points) Can the user be notified about new posted messages?
• (2 points) Does the discussion tool support RSS?
• (5 points) Is the feature to subscribe/unsubscribe accessible?